top of page
  • Is there a minimum number required to place an order?
    If this is your first time ordering from our Online Shop and you want to try our products, we have the perfect solution for you. The minimum number to be able to place an order is one.
  • How many pieces come in 1 package?
    There are a total of 12 pieces in one package.
  • What is the shipping cost?
    All shipping options are listed on the DELIVERY page.
  • What are the payment options?
    Once your order is confirmed, you can pay cash on delivery upon receipt (only in SK) and in advance by bank transfer.
  • I want to return the products. How should I proceed?
    If you have any problems with our products, please contact us. We will be happy to help you find the right solution. Go to the CONTACT US section and check the option “return or exchange” and describe what happened. Once your request is accepted, you can return the product.
  • How can I exchange the product?
    You can exchange the product within 14 days of receiving the shipment. Please fill out the form in the CONTACT US section and check the option “return or exchange” in the specified part.
  • Is it possible to cancel an order?
    An order may be canceled if it has not been processed and shipped. It must be in processing or pending status. Please fill out the form in the CONTACT US section and check the option “cancel order” in the specified part.
  • What size should I order? Where can I find the measurements?
    Some products have their exact measurements listed on the Size Chart tab. Other products have estimated sizes according to the GENERAL SIZE CHART.
  • Where can I find the contact or billing information?
    Our phone number, contact form and billing address can be found on the CONTACT US page.
bottom of page